Handle age-restricted sales challenges effectively
 
Age-restricted products are goods and services that must only be sold to individuals who meet the minimum legal age requirement.
 
Completion of this course will provide you with an insight into the types of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products.
 
Areas covered
The legal framework
Roles, licences, and conditions
Risks associated with age-restricted products
Age verification
Dealing with drunkenness
Conflict management and personal safety
 
Who the course is aimed at
This online training course is suitable for all employees, particularly new starter inductions or employee refresher where an understanding of age-restricted products is required. 
 
Key details
Duration : 30 minutes
Assessment : Multiple choice questions
Certificated : Yes, via a Highfield Completion Certificate
Accreditation : The Highfield Online Training eLearning programme is accredited by Highfield