Build clarity, confidence and professionalism in every message
 
This micro-teach course introduces learners to the impact of workplace writing and how small changes can shape how messages are received. It explores tone, structure and plain language, offering practical techniques to improve clarity and communication.
 
Whether you’re writing emails, reports or team updates, this course provides a quick and accessible way to enhance collaboration, support better decision-making and strengthen professionalism across the workplace.
 
Areas covered
The impact of effective vs. ineffective writing
Writing tone: why it matters and how to use it
Clarity, structure and choosing the right words
Practical tips for effective writing
Comparing examples of real workplace writing
 
Who the course is aimed at
Individual learners looking to build confidence in written communication, as well as organisations wanting to strengthen workplace writing across teams.
 
It’s ideal for anyone responsible for writing emails, reports or updates - at any level and in any sector.
 
Key details
Duration : 20 minutes
Assessment : Formative assessment with no formal knowledge check
Certificated : Yes, via a Highfield Completion Certificate
Accreditation : The Highfield Online Training eLearning programme is accredited by Highfield